The ScreenLight team is here to help solve your problems and find answers to your questions.

Browse the frequently asked questions on this page, visit our support forums, or search our help site using the form to the right.

If you need assistance, want to ask a question, report a problem, or share a new feature idea with us, please submit a request using the link below or email us at: support@screenlight.tv.

• Submit a support request

• Check on open support requests

Frequently Requested Support Topics

• What Video & Audio Formats Does ScreenLight Support?

• ScreenLight Video Compression Guidelines
  

• I've Uploaded My Videos and Created My Screening Room. Now What?

• Screening Rooms & Themes

• How do I add a new version of an existing video?

Using Our Support Forums

 Our support forums are always accessible via the sidebar to the right.

• Announcements - New features, fixes, and other important announcements.

• Knowledge Base - Solutions, frequently asked questions and known issues.

• Troubleshooting - Please submit actual bug reports or questions as requests to our help desk. This forum is primarily for community help and knowledge sharing on best practices.

• Tips & Tricks - Various tips and tricks from users.

• Feature Requests - Ideas and requests for new features.